Vision, Mission and Policies

Our Vision

To be the first brand preferred in the sector

Our Mission

To provide a delivery service that is beneficial to the community and the environment

Our Values

We always seek the innovative

We become stronger when we stand together

We work for you with all our best strength

We take responsibility

We believe in the abundance of simplicity

We are committed to our work with passion

We spread to the world, we carry the world

Integrated Management Systems Policy

Aras Kargo Senior Management determines its corporate goals within the framework of Quality, Environment, Occupational Health and Safety, and Customer Satisfaction Management Systems, and commits, by its purpose and context, to fulfill the requirements of the standards related to our activities and the applicable legal and other conditions and compliance obligations by the ethical rules and core values of the following policies, to meet stakeholder (customers, employees, suppliers, shareholders, society) expectations in a balanced and increasing manner, continuous development and sustainable performance with the understanding of Aras Kargo Total Quality and Excellence management.

Our Quality Policy

To improve corporate performance continuously by evaluating process risks and opportunities
To develop continuously by promoting technology use, education and creativity
To improve stakeholder satisfaction by continuously improving our performance
To maintain competitiveness by using all resources effectively and efficiently

Our Quality Policy

To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects

Our Quality Policy

To develop practices that encourage the continuity of open communication
To be easily accessible via all channels to increase stakeholder satisfaction and service quality
To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
To serve at the targeted time by demonstrating a customer-oriented approach
To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management

Our Occupational Health and Safety Policy

To improve corporate performance continuously by evaluating process risks and opportunities
To develop continuously by promoting technology use, education and creativity
To improve stakeholder satisfaction by continuously improving our performance
To maintain competitiveness by using all resources effectively and efficiently

Our Occupational Health and Safety Policy

To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects

Our Occupational Health and Safety Policy

To develop practices that encourage the continuity of open communication
To be easily accessible via all channels to increase stakeholder satisfaction and service quality
To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
To serve at the targeted time by demonstrating a customer-oriented approach
To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management

OUR ENVIRONMENT POLICY

To prevent environmental pollution, to protect the environment, to use resources effectively and efficiently by taking into account environmental effects during its activities and services

Our Customer Relations Policy

To improve corporate performance continuously by evaluating process risks and opportunities
To develop continuously by promoting technology use, education and creativity
To improve stakeholder satisfaction by continuously improving our performance
To maintain competitiveness by using all resources effectively and efficiently

Our Customer Relations Policy

To prevent possible work-related injuries and health impairments by improving safe and healthy working conditions in our workplaces
To ensure the consultation and participation of employees and employee representatives in occupational health and safety training
To eliminate potential threats within the bounds of possibility, which may result from occupational health and safety hazard sources and important environmental aspects

Our Customer Relations Policy

To develop practices that encourage the continuity of open communication
To be easily accessible via all channels to increase stakeholder satisfaction and service quality
To address and resolve complaints objectively and impartially, adhering to the principles of transparency and confidentiality
To serve at the targeted time by demonstrating a customer-oriented approach
To be an accountable organization that continuously improves with the experience gained by customer feedback and the full support of management

Click here to view our Information Security Policy.

Click here to view Aras Digital Information Security Policy