What is Aras e-payment?
Aras e-payment is an Aras Kargo solution that enables our contract customers to pay their cargo invoices online with any credit card.
How can I make e-payment?
You can use the Aras e-payment solution by logging onto the Customer Information System (CIS) with your Customer user id and password. After logging into the system, you can continue your process as per the payment option preferred by selecting the e-payment menu on the left of the screen. You will be directed to the Secure Payment Page where you can enter your credit card information after approving the payment. Your payment process will be completed once you enter necessary information to the system.
You can contact your Aras Kargo Sales/Customer Representative in order to become a member of CPU.
What is the Secure Payment System?
It is a payment system suitable for the use of Visa and MasterCard in order to increase the security of card processes conducted in the electronic environment. Your card data benefits from the assurance of Merchant SafeUnipay Security System provided by ASSECO SEE Teknoloji A.Ş. ASSECO SEE Teknoloji A.Ş. – which constantly undergoes the PCI DSS audit conducted by international audit institutions – is one of the few “PCI Certified” technology companies in this field.
Is e-payment priced?
You can use our Aras e-payment solution without paying any fee or commission.
Who can use the e-payment option?
The Aras e-payment solution can be used by all Corporate Aras Kargo customers.
Which credit cards I can use when making e-payment?
When making your payments, you can use the Visa/MasterCard/American Express credit cards of any bank. For the security of your credit card data during e-payment, the procedure is performed by using the 3D password from the Online Services page. For this reason, credit cards are not used in international credit card payment procedures.
Can I make partial or minimum payment by e-payment?
Yes. You can make partial payment via the option of “Pay by entering the amount”, which can be found under the “e-payment” tab on the left of the screen.
Can I also pay my unpaid invoices belonging to previous periods with e-payment?
Yes. You can view your paid and unpaid invoices from current procedures. What’s more, you can examine your up-to-date invoice data, and settle invoice payments by credit card.
Can I cancel a payment that I make?
In the event that a repetitive payment or overpayment is made by the customer, he/she needs to apply with a return request petition. The request will be examined and the customer notified of a return/rejection decision within a period of two weeks.
Can I make payment with my personal credit card?
Yes. You can make payment with your personal credit card. You can communicate with your accountant or financial affairs department in relation to the accounting records of the payment in question.
Can I make payment by bank card or debit card?
Yes. You can make payment by bank card or debit card.
Can I earn points when I make payment by credit card? Can I use the points that I earned earlier?
When making payment by credit card, you cannot use up or earn points.
How will I receive my invoices after I make payment via e-payment?
You invoices are / will be delivered to your address via the Aras Kargo Branch with which you work.
Can I place an automatic payment order?
Yes. You can place an automatic payment order with the option of Automatic Payment by Credit Card.
Will you be the one to keep a record of my credit card data if I place an automatic payment order?
No. Your credit card data is kept under record in the secure database of ASSECO SEE Teknoloji A.Ş. – which is our PCI certified international solution partner – and it is not stored in the Aras Kargo system.
When will the collection of my payments be made if I place an automatic payment order?
If you place an Order for Automatic Payment with Credit Card, your balance – which is due on Sunday – will be collected automatically from your credit card account number – which you register in the Merchant SafeUnipay database – as of 14.00 o’clock on all Fridays.
How can I reach the information related to the collection of my payments if I place an automatic payment order?
If you place the Order for Automatic Payment with Credit Card, all collection information – which will be made automatically – shall be sent as an SMS to your GSM number and e-mail address registered in the system.
Can I register all of my credit cards into the automatic payment system?
Yes. You can register the information of several of your credit cards into the system. Your due debt will be collected from one of your credit cards of sufficient balance – as per the registry order. In addition, you can delete the details of credit cards that you no longer wish to use – from the MY CARDS panel.
System gave an error when trying to make e-payment; what should I do?
You can inquire whether your process was successful or not by contacting your bank or Aras Kargo Customer Representative.